Privacy Policy

🌟 Our Commitment to Your Privacy 

At Print Afrika, we take your personal privacy and data security very seriously. Protecting your online privacy is a fundamental commitment for us. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We only use your information as described in this Privacy Policy.

We view the protection of your privacy as a critical community principle. We store and process your personal information on our secure servers, protected by physical and technological security measures. By using the Site, you consent to the collection and use of your information as outlined below.

2. 📝 Information We Collect

We collect “personal” information from you when you voluntarily provide it to us through various interactions on our Site. This information is used for internal purposes, such as processing and keeping you informed of your order.

2.1. Personally Identifiable Information 

When you purchase a product or sign up for an account, we may collect the following information:

  • Contact Details: Your name, mailing address, telephone number, and email address.

  • Order Information: Details necessary to process and fulfill your order.

2.2. Anonymous Information 

We reserve the right to collect general demographic and other anonymous information that does not personally identify you. This information is not associated with your personally identifiable information and cannot be linked back to you personally.

3. 🛡️ How We Use and Share Your Information 

We strictly control how your data is used and shared:

  • Internal Use: Your personal information is used for internal purposes such as processing your order, providing customer support, and communicating updates about your purchase.

  • No Sharing for Marketing: Under no circumstances do we rent, trade, or share the Personal Information we have collected with any other company for their marketing purposes without your explicit consent.

  • Legal Requests: We reserve the right to communicate your personal information to any third party that makes a legally compliant request for its disclosure (e.g., court order). Otherwise, we will not disclose your name, address, or other personally identifying information to any third party without your consent.

4. 🍪 Use of Cookies and Tracking Technologies 

We use cookies and other technologies, such as pixel tags and clear GIFs, to store certain types of information each time you visit any page on our website.

4.1. Function of Cookies 

Cookies enable our Site to recognize the information you have consented to give us. They help us:

  • Keep track of your shopping cart.

  • Determine which portions of the website are most relevant to your needs.

  • Serve advertising banners (these cookies will not contain any personal information).

4.2. Your Cookie Choices 

Whether you want your web browser to accept cookies is up to you.

  • If you choose to decline cookies, you may not be able to fully experience all features of the Site, and parts of the website may become non-functional.

  • We recommend that you leave them turned on for the best user experience.

4.3. Third-Party Tracking 

We may use third-party service providers to serve ads on our behalf across the Internet and sometimes on this Site. They may collect anonymous information about your visits to target advertisements for goods and services.

We partner with technologies like Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics (e.g., heatmaps and session replay) to improve and market our products/services. This usage data is captured using first- and third-party cookies and other tracking technologies. No personally identifiable information is collected or used in this process by them.

5. 📧 Data Management and Your Rights 

5.1. Opting Out of Marketing Communications 

If you are no longer interested in receiving email announcements and other marketing information from us, you can easily opt out by clicking the “unsubscribe” link at the bottom of any marketing email you receive.

5.2. Request Erasure of Your Personal Data 

You have the right to ask Us to delete or remove Personal Data when there is no legitimate reason for Us to continue processing it. To exercise this right, you can:

  1. Email Request: Send an email request to info@printafrika.ke from your registered email ID.

  2. App Request: If using the Print Afrika App:

    • Open the side menu.

    • Navigate to your account by tapping the cogwheel icon.

    • Press “Edit,” then press “Delete account,” and confirm your choice.

Once this action is complete, we will confirm the erasure of your personal data from our systems.